Shipping policy
Shipping & Delivery – CTC Security
Australia-wide delivery via Australia Post. Free Shipping over $850. Need it fast or have a special request? Call 1300 552 282.
Shipping Rates
| Service | Rate |
|---|---|
| Standard Shipping (Australia-wide) | $19.99 flat rate per order |
| Free Shipping | Orders over $850 |
Business-to-business deliveries within Sydney may be sent via CouriersPlease.
Dispatch Times
Standard Dispatch 3–4 business days
Orders placed after the daily cut-off ship the following business day.
Express Dispatch 24–48 working hours
We’ll contact you if there’s any delay.
Daily Australia Post Pickup
Weekdays at 2:30 pm. Orders after 2:30 pm dispatch the next business day.
Estimated Delivery Times
- Metro & regional NSW: typically 3–5 business days
- Interstate & remote: typically 5–7 business days
Transit times are provided by Australia Post and can vary by destination and season.
Tracking & Delivery Methods
- Shipped with Australia Post eParcel (full tracking & signature on delivery)
- PO Boxes & Parcel Lockers: Yes
- Business-to-Business (Sydney): CouriersPlease where suitable
Add your mobile number and email at checkout to receive automated tracking updates.
Pick Up In-Store
CTC Security – Seven Hills Office
31/1 Prime Drive, Seven Hills, NSW 2147
Please wait for confirmation that your order is ready before arriving.
Policy Notes
- International Shipping: Not currently available
- Public Holidays & Weekends: No dispatch on public holidays or weekends
- Urgent Orders: Call 1300 552 282 before purchasing to confirm stock