Technical Support

CTC SecuritySKU: Tech1

Time: 30 Minutes Tech Support
Sale price$60.00


No matter what type of security system you need, we can help you with.

That's because we're committed to providing you with the best possible service and support. That's why we only hire individuals who are genuinely passionate about their work.

CTC Security offers professional technical support service with a designated technicians to help with troubleshooting of your security products.

This service is only available for products purchase through CTC Security.

Our security technician will guide your through any questions you will have on your security product.

Alarm Programming

CCTV Programming

Intercom Programming

Access Control Programming 

A booked in time will be available for you to utilise this service once purchased.

  • Time Slots Available between Mon-Friday, 0800-1500
  • Not available on Public Holidays
  • Team Viewer Access May Required via PC


Payment & Security

American Express Apple Pay Google Pay Mastercard PayPal Shop Pay Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Standard Shipping is a $17.50 flat rate for all orders

Express Shipping $40.00

Delivery Policy

All prices displayed on this website exclude shipping costs

Despatch Time

Orders are dispatched Monday – Friday from 8am – 5pm within 2-4 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.

Transit Times

Postal transit times may can vary depending upon your destination and other social aspects, including impacts from COVID-19, Some items are taking a little longer than usual right now due to high parcel volumes and ongoing COVID-19 restrictions.

P.O Boxes

We cannot ship to PO Boxes.

Order Confirmation

After placing an order, you will receive an order confirmation by e-mail. This means we’ve received your order in our system and have pre-authorised your credit card for the purchase. If your item is back-ordered or otherwise unavailable, we will void the pre-authorisation charge and contact you to inform you by e-mail.  If your item(s) are available for immediate shipment (within 2 days), we will process the charges and submit the order for shipment.

Tracking Numbers will be sent to your email once your order has shipped.

In some cases, we may need to contact you before your order can be shipped. To ensure there is no delay, please respond to any email/phone call from our Customer Service team.

We proudly use the following Shipping Methods

Australia Post & Couriers Please.

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