Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Description
Best For
Homes and small businesses wanting a professionally installed wired alarm with three indoor motion detectors, keypad operation and optional remote access through an existing internet connection.
The Hills Reliance XR alarm kit combines an enclosed NXX-4-W-AU control panel, an NXG-1830-EUR keypad and three Optex FLX-S-ST motion detectors. Internal and external audible warnings, a power pack and a 12 V backup battery are included.
Choose Your Keypad and Internal Siren
Select a white or black keypad and either a Top Hat or flush-mounted internal siren. All four variants include the same panel and three Optex detectors. The NXG-1830-EUR is the keypad supplied with this kit; it is not the TouchNav model.
What Is Included?
- 1 × Hills Reliance XR NXX-4-W-AU control panel in a metal enclosure
- 1 × NXG-1830-EUR keypad in the selected colour
- 3 × wired Optex FLX-S-ST detectors, supplier code 50441
- 1 × external siren and strobe assembly
- 1 × selected Top Hat or flush-mounted internal piezo siren
- 1 × 12 V backup battery
- 1 × compatible alarm-panel power pack
Battery capacity: the supplied Ah rating is awaiting confirmation. Please confirm the capacity with CTC before ordering if a particular backup specification is required.
Purchased separately: installation, programming, field cabling, network cabling, router and internet service, additional detectors, wireless accessories, cameras and any monitoring service.
Wired Detection and Pet Considerations
The three included Optex detectors require wired connections to the panel. Compatible wireless devices can be added separately with the required system hardware and programming.
Detector positioning, mounting height and settings must suit the room and any pets. Pet-related false-alarm reduction depends on correct installation and the detector's operating mode; it does not guarantee that every pet or movement will be ignored.
UltraSync+ App and Internet Connection
The Reliance XR panel provides Ethernet connectivity. Remote arming, disarming, system status and event notifications require a suitable connection to your router, an active internet service and installer configuration.
After commissioning, your installer can assist with UltraSync+ app installation, system enrolment and user access. Door or window status requires the corresponding contacts to be installed. Confirm account activation, supported features and any ongoing service charges with CTC.
The supplied kit contains no cameras or smoke detectors. Video, smoke detection and professional alarm monitoring require separate compatible equipment or services. An app notification does not automatically dispatch emergency services.
Power and Installation
Professional installation includes cabling, power and battery checks, detector placement, siren setup, programming and a full system test. Backup operating time depends on the confirmed battery capacity, condition and connected system load. Remote access also depends on the router and internet connection remaining available.
Downloads and Related Products
Reliance XR and XR Pro datasheet · Optex FlipX Standard detector datasheet
Explore Hills Reliance alarm systems and alarm accessories for additional system components.
Plan Your Installation with CTC Communications
Australia-wide delivery is available. Contact CTC Communications for Sydney installation, compatibility advice and confirmation of the supplied battery, power pack and external siren models.
Shipping & Delivery Policy
CTC Security
31/1 Prime Drive, Seven Hills, NSW 2147
Australia-Wide Delivery
Shipping Rates
-
Standard Shipping: Flat rate of $18.49 on all orders
-
Express Shipping: Flat rate of $40.00
-
Free Shipping: Automatically applied to all orders over $750
All product prices displayed on our website exclude shipping fees.
Despatch & Handling Time
-
Orders are processed and dispatched Monday to Friday, 8:00 AM – 4:00 PM
-
Please allow 2–4 business days for order processing before dispatch
-
Once dispatched, standard shipping times are typically 3–7 business days depending on your location within Australia
Delivery Information
-
We do not deliver to P.O. Boxes
-
We use trusted courier services including Australia Post and Couriers Please
-
Transit times may vary based on your delivery address and regional courier delays
Order Confirmation & Tracking
-
After placing your order, you will receive an Order Confirmation Email
-
Once your order has shipped, a Tracking Number will be sent to your email
-
If your item is back-ordered or unavailable, we will notify you and void the pre-authorisation on your payment method
-
Orders with items in stock will be charged and shipped within the estimated despatch window
Need Assistance?
If you have any questions about your order, please don’t hesitate to contact our customer service team. Prompt responses to our emails or calls help avoid delays.
1300 552 282 or info@ctccommunications.com.au









