Payment & Security
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Description
Shipping & Delivery Policy
CTC Security
31/1 Prime Drive, Seven Hills, NSW 2147
Australia-Wide Delivery
Shipping Rates
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Standard Shipping: Flat rate of $18.49 on all orders
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Express Shipping: Flat rate of $40.00
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Free Shipping: Automatically applied to all orders over $750
All product prices displayed on our website exclude shipping fees.
Despatch & Handling Time
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Orders are processed and dispatched Monday to Friday, 8:00 AM – 4:00 PM
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Please allow 2–4 business days for order processing before dispatch
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Once dispatched, standard shipping times are typically 3–7 business days depending on your location within Australia
Delivery Information
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We do not deliver to P.O. Boxes
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We use trusted courier services including Australia Post and Couriers Please
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Transit times may vary based on your delivery address and regional courier delays
Order Confirmation & Tracking
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After placing your order, you will receive an Order Confirmation Email
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Once your order has shipped, a Tracking Number will be sent to your email
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If your item is back-ordered or unavailable, we will notify you and void the pre-authorisation on your payment method
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Orders with items in stock will be charged and shipped within the estimated despatch window
Need Assistance?
If you have any questions about your order, please don’t hesitate to contact our customer service team. Prompt responses to our emails or calls help avoid delays.
1300 552 282 or info@ctccommunications.com.au
